Arrival: from 2.30 p.m. to 10 p.m.

Departure: from 08:00 to 10:30; you can stay by the pool and the garden till the afternoon (up to 6 p.m.) with an additional fee.

The prices include: VAT and taxes, bed linen and towels for each person, TV, kitchen (with kitchenware and refrigerator), heated pool (open seasonally), showers at the pool, changing room at the pool with bathroom in common use, parking, on-site services, wi-fi, barbecue, safe (not in the bungalow). The bathrooms in the apartments are all with shower.

The "B & B Formula" (short stay) includes breakfast and linen change every 3 days.

The "Holiday Home Formula" (lower prices - minimum 7 nights) includes weekly linen change. During summer and winter, the power consumption (heating and air conditioning) is extra (€ 0.35 per KW used). It is calculated through the counter inside the apartment.

Cuore di palme advises to take out travel insurance in case of cancellation or similar.

For the booking, we ask the customer to send a copy of an identity document (even only one person in the group) via e-mail (info@cuoredipalme.it), by fax (+39.02.700.514.637), or through whatssapp (+39.328.45.66.787).

Payments: it is required to send an email with VISA or MASTERCARD card number, expiry date and name on the card. For stays of 7 nights, in addition to sending e-mail with your card details, you are also required to send a deposit of 30% of the total. Balance on arrival with the simultaneous delivery of documents.

Cancellation moderate (low season):
If the customer cancels 3 weeks before arrival, there is no charge,
if he/she cancels from the 20th day to 4th day, only pay the first night,
if he/she cancels from the 3rd day until the date of arrival, it is charged 50% of the sum,
In case of not communication and no show, the full amount has to be paid by the customer.

Cancellation flexible (season):
If the customer cancels 4 weeks before the arrival, there is no charge,
if he/she cancels from the 27th day to the 10th day, the 50% of the full amount for the booked stay is charged,
if he/she cancels from the 9th day until the date of arrival, the 70% is charged,
In case of not communication and no show, the full amount has to be paid by the customer.

Cancellation rigid (high season):
if he/she cancels 8 weeks before the arrival, there is no charge,
if he/she cancels from the 35th day to the 21st day, the 50% of the total amount for the booked stay is charged,
if he/she cancels from the 20th day until the arrival day, the 80% of the total amount for the booked stay is charged,
In case of not communication and no show, the full amount has to be paid by the customer.

For weekly stays, a deposit of € 200.00 is required to cover any damages (to be paid at arrival, and fully refunded after an inspection by our staff at the end of the stay).

Apartments can only accommodate the number of people previously established.

Extra services: Extra bed + linen: depending on period; Children under 3 years free in parents' bed; Linen change (on request): € 8.00 / person; Towels change: € 5,00 / person; Cleaning (on request): € 15,00 / hour; Pets: Your pets are welcome (communicated in advance). Please bring a blanket or dog bed and make it behave. If necessary we may charge a final cleaning. XL breakfast: € 8 per person; Bike rental: € 5 per day; Typical dinner at "home restaurant" € 27 per person; Aperitif XL: € 10 per person